• ElectionWebReports Statistics generates a report about activity on my Web server. Where does it get the information?
• When are my reports available for viewing?
• I have multiple virtual domains. Can I create reports for each domain?
• What if I want others to see my reports?
• Are ElectionWebReports Statistics accurate?
• How many pages can I report on per site?
• What will I need to do to implement the service?
• Will the ElectionWebReports code cause any damage to my web site or will it interfere with existing tracking utilities?
• Will this service slow down my Web pages?
• Does the service work behind a corporate firewall? Can I track extranet traffic?
• Can I use ElectionWebReports Statistics on secure pages?
• Will I have to enter a credit card number for the free trial?
• How do you handle my personal data?
• What Web server software and operating system do I have to use?
• Is the service secure?
  

Q: When are my reports available for viewing?
A: The reports should be available within minutes of adding our code to your Web pages, and from that point on are available 24 hours a day, 7 days a week, 365 days a year. Regularly, we perform maintenance tasks on our servers. During these periods statistics are not available, however, the service still collects data from your site.

Q: I have multiple virtual domains. Can I create reports for each domain?
A: Yes. You can create separate sites for each of your virtual domains, and report independently on them. Note: if you use ElectionWebReports Statistics to track traffic for separate businesses, ElectionWebReports Statistics License Agreement and Terms of Service requires that you create separate accounts for each business.

Q: What if I want others to see my reports?
A: No problem! User Management allows you to add multiple users who can view your report just by typing in their e-mail addresses and names.

Q: Are ElectionWebReports Statistics accurate?
A: ElectionWebReports Statistics are based on a modification of traditional log-file analysis, such as Analog, http-analyze etc. While not all browsers provide each piece of information that we report on (2.x and 3.x browsers in particular), this service is able to track users thorough Proxy Servers (such as AOL), thereby increasing accuracy when reporting on user information.

Q: How many pages can I report on per site?
A: As many as you want! There are no limitations placed on you at all.

Q: What will I need to do to implement the service?
A: You'll need to insert a small piece (2 lines) of tracking code into your web pages. The code won't be visible to your visitors and there is no need to display a banner.

Q: Will the ElectionWebReports code cause any damage to my website or will it interfere with existing tracking utilities?
A: No. ElectionWebReports is an invisible tracking service and it won't interfere with any other software.

Q: Will this service slow down my Web pages?
A: No. While you add a JavaScript for communication with our servers, the time required by these new activities is measured in fractions of seconds and should not be noticeable by your visitors. Our company maintains multiple Internet connections for this service. Additionally, our servers are top of the line servers with redundant hard-drives that are load-balanced, backed up, and maintained by the experts of our web hosting company to guarantee maximum up-time.

Q: Does the service work behind a corporate firewall? Can I track extranet traffic?
A: Yes, however, we recommend you try it in your environment before you make a purchase.

Q: Can I use ElectionWebReports Statistics on secure pages?
A: Yes. ElectionWebReports Statistics provides you with code that is specifically designed to track traffic on SSL (Secure Socket Layer) pages. SSL code should go into any page that resides in a secured directory or server.

Q: Will I have to enter a credit card number for the free trial?
A: No, you won't. There is a 15 day limited time free trial; without any obligations.

Q: How do you handle my personal data?
A: ElectionWebReports.com is firmly committed to the privacy of customers and visitors. We DO NOT disclose your data to ANYBODY and you won't receive spam E-mails from us.

Q: What Web server software and operating system do I have to use?
A: ElectionWebReports Statistics is operating and Web Server Platform independent. Macintosh, Unix, Windows, even home grown Web server solutions can be tracked through the same ElectionWebReports Statistics console.

Q: Is the service secure?
A: Yes. Only those pages with HTML codes are tracked. Server log, network, and user specific data remain confidential.